Volunteers of America Chesapeake and Carolinas (VOACC) proposes the Children and Family Trauma Center (CFTC), a Community Mental Health Clinic (CMHC) to effectively address the needs of individuals with serious emotional disturbance (SED), serious mental illness (SMI), substance use disorder (SUD), and co-occurring disorder (COD). The CFTC will be housed within VOACC’s Hope Center, a Certified Community Behavioral Health Clinic (CCBHC) in Prince George’s County, Maryland (PGC) which began operations in September of 2020. The CFTC will also include five new telehealth locations in (1) Greenbelt (2) West Baltimore on Lord Baltimore Drive; (3) South Baltimore at VOACC’s Pratt Street House for Children and Families; (4) East Baltimore at the VOACC Residential Re-entry Center (CRRC); and (5) in Washington, DC. The CFTC will provide HIPAA compliant telehealth services; outpatient treatment; trauma screening, assessment, diagnosis, and treatment; and recovery support services such as psychosocial rehabilitation, case management, and peer support for 500 consumers annually, and at least 1,000 individuals served throughout the program.
Project Goals and Measurable Objectives
Goal 1: Establish, strengthen, and sustain behavioral telehealth offerings across the service area.
Objectives a-b: Within 3 months, place the Program Director and secure and equip 5 telehealth offices across the defined service area.
Objectives c-f: Within 3 months, assign or hire all CFTC program staff.
Objective g: Within 3 months, establish tobacco/nicotine product-free facility policy.
Objective h: During each program year, at least 30% of all CFTC consumers will participate in telehealth services.
Objective i: Conduct outreach and awareness campaigns to secure at least 5 new partnerships per program year.
Goal 2: Establish, strengthen, and sustain trauma-informed care for children and families.
Objectives a-e: Within 3 months, hire or assign all clinical staff and medical providers, including telehealth providers, across the service area.
Objective f: Provide annual Mental Health First Aid Training to at least 50 individuals who work with children.
Objective g: Conduct outreach and awareness campaigns to 25 schools to increase referrals.
Goal 3: Expand VOACC’s capacity to serve all individuals with SED, SMI, SUD, and COD in the service area.
Objective a: Within 3 months, develop a Behavioral Health Disparities Impact statement.
Objective b: Address mental health needs of CFTC staff through yoga and mindfulness training.
Objective c: Achieve at least 80% consumer retention rate at the 6-month followup.