Northwest Center for Behavioral Health (NCBH) will implement the Accessible Care Transforming Integrated Opportunities (ACTION) project to accelerate our journey to become a certified behavioral health clinic (CCBHC) in all 12 counties of its service area making up 21% of the geographic area of the state. Serving all Oklahomans regardless of ability to pay, the population of focus for ACTION will be adults with co-occurring serious mental health and substance use disorders, integrating physical health through primary care clinics in all clinic locations.
Specifically, through ACTION funding, NCBH will increase the number of persons served by 500 in year one and an additional 500 in year 2, for a grand total of 2000. In addition to enhancing and expanding crisis services for adults 18 and older with SMI and co-occurring disorders, we will be conducting targeted outreach and enhanced engagement activities with active military personnel and veterans, homeless; those with no other payer source; and those without primary care services. NCBH’s five clinics will serve all ages, regardless of ability to pay, in the following 12 counties in their NW Oklahoma service area: Cimarron, Texas, Beaver, Harper, Ellis, Dewey, Woodward, Woods, Major, Alfalfa, Garfield, and Grant. ACTION project funds will be well utilized for crisis response and stabilization, crucial recovery supports, outreach and engagement of veterans into needed services, and increasing staffing levels to ensure we serve more people with a greater array of services, resulting in excellent outcomes, such as a decrease in hospitalizations, and a decrease in homelessness.
For ACTION, our key activities include:
Northwest Center for Behavioral Health ACTION Goals and Objectives Chart
Goal 1: Increase access to care, crisis services, primary care services, and decrease hospitalizations.
Obj 1: Add a minimum of 20 staff; begin hiring on day 1 of funding.
Obj 2: Serve additional 500 people in yr 1 and an additional 500 in yr.2 for 1000 new people.
Obj 3: Increase recovery support services with five new staff and IPS training & certified work incentives coord.
Obj 4: Train staff in team-based care and required annual competency evaluation.
Obj 5: Establish primary care clinics in all five NCBH locations serving the entire 12 county service area.
Goal 2: Implement the Urgent Access Center model for on-demand outpatient stabilization, available 24/7.
Obj 1: Establish policies and procedures; launch search for staff; secure location, by month 2.
Obj 2: Troubleshoot challenges; hire and train additional staff by month 3.
Obj 3: Begin operations by month 4 of funding and hold a grand opening.
Goal 3: Expand and enhance mobile crisis services, working with community partners to create a model.
Obj 1: Complete needs assessment for mobile crisis and complete the plan for 12 counties.
Obj 2: By month 4, staff will be in place and responding to face-to-face crisis situations 24/7 when needed.
Goal 4: Increase delivery of evidence-based models of mental health and SUD services.
Obj 1: Train 5 staff in CBT; 5 in CBT for Suicide Prevention, by month 6; Develop suicide care pathway.
Obj 2: Train 15 staff in Motivational Interviewing technique, four clinical staff in delivering MI, & 2 supervisors.
Obj 3: Train min. of 5 staff in individual placements and supports within yr 1.
Goal 5: Increase the number of veterans served by 10% year 1 and 10% year 2.
Obj 1 & 2: Train staff in veteran’s culture 1st two months; secure ability to offer or link to primary care services.