The Gerald L. Ignace Indian Health Center (GLIIHC), the only Urban Indian Health Center in Wisconsin, will implement the Milwaukee Emergency COVID-19 Response Program to meet the needs of new and existing patients of all ages with serious mental illness, less serious mental illness and substance use disorders, serving at least 1,000 patients and an estimated 30 staff during the 16-month life of the program.
The only Urban Indian Health Center in Wisconsin, GLIIHC is located just south of downtown Milwaukee, Wisconsin, which has a population of 595,351 (2017, est.). GLIIHC is located in the urban community where most American Indian/Alaska Natives (AI/AN)in the area reside. The community surrounding GLIIHC is a mixture of lower- and middle-income families.
Measurable objectives will focus on tracking the number of existing and new patients who receive telehealth individual or group therapy, the number of referrals for enabling/supportive services, and additional treatment-related goals at the individual levels. Goals include:
Goal 1) All existing GLIIHC patients with SMI, SUD, or LSMI diagnoses will have the opportunity to be connected to a therapist via telehealth, with continued monitoring of prescription access and utilization where needed, with 24-hour crisis response also available.
Goal 2) All existing patients with SUD will have assistance with medical, individual and group therapy services to support their ongoing recovery, including the opportunity to participate in virtual Talking Circles to ensure access to the social supports necessary to remain sober and prevent relapse.
Goal 3) All new behavioral health patients with diagnoses of SMI, SUD or LSMI will have the opportunity to be served via a telehealth platform during the COVID-19 pandemic.
Goal 4) All GLIIHC providers will have the opportunity to access mental health care in support of their needs during the added stress of the pandemic.
Goal 5) All SMI, SUD or LSMI patients and GLIIHC staff will have the opportunity to connect to additional services that can help support them with daily needs like housing, food, family violence prevention or other needs that may arise.