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Collaborative Approach to Improve Health Literacy for Vulnerable Populations:cross collaborative approach between healthcare, CBOs, refugee resettlement orgs, and public health dept.

Award Number: CPIMP211277
ORGANIZATION: OFFICE OF MINORITY HEALTH
OPDIV: DHHS/OS
AWARD CLASS: DISCRETIONARY
AWARD ACTIVITY TYPE: DEMONSTRATION
PERIOD OF PERFORMANCE START DATE: 07/01/2021
PERIOD OF PERFORMANCE END DATE: 12/31/2023

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Collaborative Approach to Improve Health Literacy for Vulnerable Populations:cross collaborative approach between healthcare, CBOs, refugee resettlement orgs, and public health dept. - The COVID-19 pandemic highlighted the staggering inequity that exists in many communities. Maricopa County has over 5620001 confirmed cases of COVID-19. COVID-19 has infected and killed racial and ethnic minorities, including immigrant, farm worker and refugee communities disproportionately. Yet, vulnerable communities have inadequate access to public health information to curb the transmission. Additionally, much of the public health advice given to stop transmission of COVID-19 is impractical for vulnerable communities. For example, isolating in a separate room is impossible for households with more residents than rooms. This project demonstrates the need to address both literacy and social needs at the source with culturally competent support. We build on a pilot that demonstrates the value of collaboration between Community Health Workers (CHWs) and safety-net providers at Federally Qualified Health Centers (FQHCs). The pilot fulfilled the objectives of improving adherence to COVID-19 public health information by delivering and reinforcing culturally and linguistically sensitive health information while simultaneously addressing social determinants of health (SDOH) such as separate shelter, food, or rental and utility needs. The pilot project demonstrated that 38% of infected patients required the model to enhance adherence. Implemented during the height of the pandemic in Maricopa County, we will expand on the pilot to reach more people in need within the community. Utilizing adaptable workflows that create a closed loop referral relationship between providers and CHWs working in the communities of need, this model addresses health literacy disparities by disseminating comprehensible content in the recipients native or preferred language in multiple modalities delivered at scale utilizing a secure SMS platform in addition to training the CHW workforce with consumable content for patient education. Our quality improvement model utilizes rapi d cycle PDSA ramps, leveraging focus groups comprised of target segments of need within the community to assess improvement. The evaluation will be led by the Southwest Interdisciplinary Research Center, (SIRC), a foremost regional health equity research center at the Arizona State University, a minority serving institution.


Issue Date FY	Funding FY	Legal Entity Name	Legal Entity Address	Legal Entity City	Legal Entity State	Legal Entity Zip Code	Legal Entity COUNTY	Legal Entity COUNTRY	Assistance Listing	Award Code	Budget Year	Action Date	Action Type	Action Amount

Issue Date FY: 2024 ( Subtotal = -$764,758 )
2024	2021	MARICOPA, COUNTY OF	4041 N CENTRAL AVE STE 1400	PHOENIX	AZ	85012	MARICOPA	USA	Community Programs to Improve Minority Health	02	1	6/25/2024	ADMINISTRATIVE SUPPLEMENT ( + OR - ) (DISCRETIONARY OR BLOCK AWARDS)	-$764,758
														Subtotal = -$764,758

Issue Date FY: 2023 ( Subtotal = $0 )
2023	2021	MARICOPA, COUNTY OF	4041 N Central Ave Ste 1400	Phoenix	AZ	85012	MARICOPA	USA	Community Programs to Improve Minority Health	01	1	4/21/2023	EXTENSION WITH OR WITHOUT FUNDS	$0
														Subtotal = $0

Issue Date FY: 2021 ( Subtotal = $4,000,000 )
2021	2021	MARICOPA, COUNTY OF	4041 N Central Ave Ste 1400	Phoenix	AZ	85012	MARICOPA	USA	Community Programs to Improve Minority Health	00	1	6/18/2021	NEW	$4,000,000
														Subtotal = $4,000,000

Grand Total All Awards = $3,235,242

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Collaborative Approach to Improve Health Literacy for Vulnerable Populations:cross collaborative approach between healthcare, CBOs, refugee resettlement orgs, and public health dept.

Award Number: CPIMP211277

ORGANIZATION: OFFICE OF MINORITY HEALTH

OPDIV: DHHS/OS

AWARD CLASS: DISCRETIONARY

AWARD ACTIVITY TYPE: DEMONSTRATION

PERIOD OF PERFORMANCE START DATE: 07/01/2021

PERIOD OF PERFORMANCE END DATE: 12/31/2023

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