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Addressing Gaps in Language Access Services through a Patient-Centered Decision-Support Tool

Award Number: R44MD018562
ORGANIZATION: NATIONAL CENTER ON MINORITY HEALTH AND HEALTH DISPARITIES
OPDIV: NIH
AWARD CLASS: DISCRETIONARY
AWARD ACTIVITY TYPE: SCIENTIFIC/HEALTH RESEARCH (INCLUDES SURVEYS)
PERIOD OF PERFORMANCE START DATE: 09/01/2023
PERIOD OF PERFORMANCE END DATE: 11/30/2026

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Addressing Gaps in Language Access Services through a Patient-Centered Decision-Support Tool - Project Summary Despite policies that mandate language access in healthcare settings, the growing population of individuals with limited English proficiency (LEP) in the United States encounters language barriers in the medical system that negatively impact patient outcomes and cause significant burdens on the health systems that struggle to deliver equitable care. This project will develop and pilot a technology-enabled platform called Latitude as a comprehensive tool that will allow providers to quickly get information about available language services for a particular patient, and seamlessly implement these services into their care plan through a point-of-care tools integrated with the Electronic Medical Record. In addition, a Decision-Support Dashboard will support administrators in managing their language services assets setting parameters that govern personalized language support plans for patients. As part of the product development, we will implement a beta version of Latitude at two inpatient hospital systems following a five-step implementation plan. We will then evaluate the effect of the product on three overarching areas of impact: administrative impact (e.g., daily costs associated with language services), patient experience and satisfaction (e.g., through patient surveys such as HCAHP), and patient outcome metrics (e.g., length of hospital stay and rates of readmission). Particular attention will be paid to the user adoption process in order to ready the system for commercial rollout.


Issue Date FY	Funding FY	Legal Entity Name	Legal Entity Address	Legal Entity City	Legal Entity State	Legal Entity Zip Code	Legal Entity COUNTY	Legal Entity COUNTRY	Assistance Listing	Award Code	Budget Year	Action Date	Action Type	Action Amount

Issue Date FY: 2025 ( Subtotal = $910,324 )
2025	2025	TRANSCENDENT INTERNATIONAL LLC	405 LEXINGTON AVE	NEW YORK	NY	10174	NEW YORK	USA	Minority Health and Health Disparities Research	001	2	4/26/2025	EXTENSION WITH OR WITHOUT FUNDS	$91,033
2025	2025	TRANSCENDENT INTERNATIONAL LLC	405 LEXINGTON AVE	NEW YORK	NY	10174	NEW YORK	USA	Minority Health and Health Disparities Research	000	2	2/20/2025	EXTENSION WITH OR WITHOUT FUNDS	$819,291
														Subtotal = $910,324

Issue Date FY: 2024 ( Subtotal = -$6,500 )
2024	2023	TRANSCENDENT INTERNATIONAL LLC	405 LEXINGTON AVE	NEW YORK	NY	10174	NEW YORK	USA	Minority Health and Health Disparities Research	000	1	11/17/2023	NEW	$0
2024	2023	TRANSCENDENT INTERNATIONAL LLC	405 LEXINGTON AVE	NEW YORK	NY	10174	NEW YORK	USA	Minority Health and Health Disparities Research	001	1	9/3/2024	NEW	-$6,500
														Subtotal = -$6,500

Issue Date FY: 2023 ( Subtotal = $273,633 )
2023	2023	TRANSCENDENT INTERNATIONAL LLC	405 LEXINGTON AVE	NEW YORK	NY	10174	NEW YORK	USA	Minority Health and Health Disparities Research	000	1	8/18/2023	NEW	$273,633
														Subtotal = $273,633

Grand Total All Awards = $1,177,457

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Addressing Gaps in Language Access Services through a Patient-Centered Decision-Support Tool

Award Number: R44MD018562

ORGANIZATION: NATIONAL CENTER ON MINORITY HEALTH AND HEALTH DISPARITIES

OPDIV: NIH

AWARD CLASS: DISCRETIONARY

AWARD ACTIVITY TYPE: SCIENTIFIC/HEALTH RESEARCH (INCLUDES SURVEYS)

PERIOD OF PERFORMANCE START DATE: 09/01/2023

PERIOD OF PERFORMANCE END DATE: 11/30/2026

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