The Midwest Asian Health Association (MAHA) is a current grantee and has been an HHS/CMS Navigator awardee since 2015. MAHA's Bilingual Navigator team has more than 6 years of experience conducting the ACA Navigator Program. We have reached and provided Navigator services to 62,097 individuals in the past 6 years through direct enrollment and post-enrollment services across Cook, DuPage, and Kane counties of Illinois. Therefore, we are well positioned and readily to carry out the goals, objectives, and activities of this cooperative agreement targeting the Asian Immigrant/Refugee populations in Illinois.
Target Counties and Populations: This project will target "hard to reach" populations in Cook, DuPage, and Kane Counties. According to 2019 American Community Survey (ACS) data, AAPI populations increased over four times faster than the total US population from 2010 to 2019, growing by 30% from 17.2 million to 22.4 million, while in the same period, the total US population grew by 6.1% from 309.3 million to 328.2 million (ACS, 2010 & 2019). As the third largest metropolitan area after New York and Los Angeles, the Chicago metropolitan area is home to the 5th largest AAPI population in the nation. More than 70% of the AAPI population in Illinois resides within Cook, DuPage, and Kane Counties. The current number of AAPI residents and the growth rate in each of these counties from 2010-2019 are displayed in the brackets: Cook County (378,830/17.4%); DuPage County (110,415/19.6%); Kane County (23,496/30.9%).
For this cooperative agreement of the 2022-2023 budget, MAHA will work with CBOs and Community Health Workers (CHWs) to outreach to the hard-to-reach AAPIs with multiple barriers to healthcare and insurance access. There are four goals we plan to achieve: (1) train, monitor, and maintain a culturally and linguistically competent Navigator team of expertise in providing Navigator services; (2) provide public awareness at community outreach events, and also in-person educational activities in a culturally and linguistically appropriate manner to raise awareness about Market
Marketplace, Medicaid/CHIP and Medicare; (3) facilitate and assist the consumers with submitting eligibility applications and health coverage options in a fair, accurate, and impartial manner and obtain the authorization of applicants prior to accessing their PII; (4) provide post-enrollment assistance and/or referral to enrollees with grievances, complaints, or questions about their health plan and coverage so that they can use the health system effectively to maximize one's health.
Size of the Underserved and Vulnerable Populations to Reach: For the 12-month period of performance, our team of 12 navigators plan to conduct a series of community events and public education activities to provide outreach and education to 15,000 clients through a variety of marketing and social media campaigns. The total number of individuals that we plan to assist with applications is 1,500 per year (700 QHP, 800 Medicaid/CHIP). We will also provide 1:1 post-enrollment services to 11,000 clients in the 2022-2023 budget year.
The $1,040,535 funding amount for the second 12-month budget period under this cooperative agreement will be used primarily for hiring and maintaining a Navigator team of 12 staff members (8 FTE; 4 PTE) to implement the proposed activities. All Navigators will be federally trained and certified/re-certified by October 1, 2022 and throughout open enrollment which will end on January 15, 2023. The same number of Navigator staff will be federally trained and certified/re-certified for post-enrollment services from January 16, 2023 to the end of the budget year.