As a Navigator Cooperative Agreement awardee for the State of Delaware (DE), we will serve residents state-wide in all three counties - New Castle, Kent, and Sussex. We will provide outreach, education, and enrollment assistance to uninsured consumers eligible to enroll in a Federally-facilitated Exchange (FFE) Marketplace plan. The total funding for our third-year budget for the Cooperative Agreement to Support Navigators in FFEs is $667,577.00. We are not proposing any sub-recipients or sub-awardees to provide Navigator services.
The number of individuals in DE without coverage is approximately 58,000. The DE Division of Medicaid & Medical Assistance estimates that another 50,000 people will become uninsured during the Medicaid unwinding period, which began on April 1, 2023 and will end on July 31, 2024. In Year 3, Quality Insights' Navigators will continue to target underserved and vulnerable communities where individuals often experience lower access to health insurance coverage. To continue the upward trend of annual Marketplace enrollments in DE and decrease the number of uninsured individuals, we will focus our efforts on current Medicaid beneficiaries who may not be aware of the affordable plans offered on the Marketplace. We will help Medicaid enrollees update their contact information, complete renewal forms, assist with appeals, and, when terminated, submit an application and help the consumer enroll in a Marketplace plan if they are eligible. We will continue to recruit new partners who will help spread the word and disseminate our Medicaid unwinding resources. Navigators will engage consumers at State Service Centers where they go to get assistance with Medicaid, community centers where they receive free food, physician offices where they seek medical care, and community events. Navigators will also conduct direct assister-to-consumer outreach to consumers who newly applied for Medicaid/CHIP and were denied, or consumers who were enrolled in Medicaid/CHIP and lost or will soon lose coverage.
Quality Insights has the workforce to continue assisting consumers during the 2023-2024 budget year and meet the proposed goals noted below.
Number of active Navigator staff to be federally trained and certified/re-certified by October 1, 2023, and throughout open enrollment (OE), which will end on January 15, 2024:
Total number of federally trained and certified/re-certified Navigators will be 8.
6 of the 8 Navigators will be paid full-time/100% from Navigator grant funds.
2 of the 8 Navigators will be pad part-time from Navigator grant funds (2 @ 2%).
0 of the 8 Navigators will be volunteers/not paid from Navigator grant funds.
Number of active Navigator staff to remain federally trained and certified/re-certified post-OE on January 16, 2024, to the end of the budget period on August 26, 2024:
Total number of federally trained and certified/re-certified Navigators will be 8.
3 of the 8 Navigators will be paid full-time/100% from Navigator grant funds.
5 of the 8 Navigators will be paid part-time from Navigator grant funds (1 @ 73%, 2 @ 12%, 2 @ 2%).
0 of the 8 Navigators will be volunteers/not paid from Navigator grant funds.