Fiscal Year 2025 Expanded Hours. - Project Abstract Project Title: Northern Nevada HOPES – Federally Qualified Health Center Expanded Hours Applicant Organization: Northern Nevada HOPES Address: 1905 E 4th St, Reno, NV 89512 Project Director: Sharon Chamberlain, CEO Contact Phone Number: 775.813.2448 Email Address: SChamberlain@nnhopes.org Website: nnhopes.org Northern Nevada HOPES (HOPES) is requesting $500,000 to expand service hours at its newly opened Federally Qualified Health Center (FQHC). The requested funding will allow HOPES to begin offering evening hours and provide services to community members until 7:00PM, four-day per week at its new FQHC. HOPES has been a HRSA designated FQHC since 2014 and provides integrative primary care, chronic disease management, behavioral health, pharmacy services, and wrap-around support services to over 14,000 Washoe County community members. In April 2024, HOPES opened a new FQHC in a high-needs area of town, next door to the largest homeless shelter in the United States, and in a neighborhood with a large concentration of poverty, uninsured, and unemployed. Twenty-five percent of individuals in the area are living in poverty and nearly 10,000 are uninsured. This new FQHC will allow HOPES to provide care to an additional 12,000 community members annually. Services at the newly opened FQHC are offered on a sliding fee scale, not denied due to inability to pay, and include primary care, chronic disease management, individual, intensive outpatient, and group behavioral health treatment, psychiatry, Medication Assisted Treatment for opioid use, case management, laboratory testing, and pharmacy services. HOPES also offers support services that reduce access barriers, including rent and utility payment assistance, insurance enrollment, and transportation. To ensure vulnerable populations have immediate access to services, HOPES offers same day and walk-in medical and behavioral health appointments. HOPES will utilize requested funds to provide in-person primary care, chronic disease management, behavioral health treatment, peer support and pharmacy services an additional 8 hours each week. Along with expanded hours providing an additional avenue to care for area residents without an ability to attend appointments during traditional working hours, due to the new health center’s proximity to the local homeless shelter, the expanded hours will be especially beneficial to unhoused community members visiting the shelter in the evening for dinner and/or overnight shelter. To ensure safety of staff and clients during evening hours, HOPES will ensure a Safety Officer is on site during operating hours.