Helio Health CCBHC Improvement Project - Project Name: Healio Health Improvement Project. Project Description: Helio Health a New York State Certified Community Behavioral Health Clinic (CCBHC) seeks grant funding to improve CCBHC services at its Meadows Clinic in Syracuse New York by increasing staff and operational capacity for 24/7 mobile crisis response and BH services for children and families. The population of focus includes persons of all ages, regardless of ability to pay, with SMI, SED, SUD, and COD. CCBHC IA services will focus on reducing disparities among 1) children and adolescents (ages 0-18) with complex (BH) needs; and 2) youth and adults experiencing a BH crisis. The geographic catchment area includes 5 CNY counties: Onondaga, Cayuga, Cortland, Madison, and Oswego (pop: 773,329) with the largest share of services provided to residents in Onondaga County, which has high prevalence of behavioral health conditions including SMI, SED, SUD, and COD. Significant health disparities and low socioeconomic conditions are exacerbated by difficulty in accessing services particularly among children and adolescents and more rural parts of the region. Helio Health, a not-for-profit healthcare leader offering a full continuum of behavioral health, social services, and housing programs throughout Central New York will leverage existing CCBHC services including MH, SUD and primary care screening and monitoring of key health indicators and health risks throughout the project period. Over the grant period, we expect to serve 28,000 clients. Grant funding will be used to improve existing CCBHC services with a focus on increasing 24/7 mobile crisis response capacity and treatment services for children, youth, and families. We aim to achieve four goals: Goal 1. Increase access to high-quality, 24/7 mobile crisis services for individuals experiencing a BH crisis as measured by: (1) increasing the number of mobile crisis services provided from baseline in Year 1 by 50%; (2) ensuring all persons receiving mobile crisis services will have discussed a crisis plan as demonstrated by clinical documentation in the individual’s record by January 2024; Goal 2. Increase access to and availability of high-quality and culturally responsive services for children, adolescents, and their families as measured by: (1) completing Strengthening Families Program Training (25-person cohort) and developing internal referral process for this new resource by January 2024; (2) implementing the Strengthening Families Program by March 2024; (3) increasing the number of parents, guardians and families involved in children’s services by 30% over the grant period. Goal 3. Train staff to implement EBPs that address the needs of our populations of focus as measured by: (1) increasing counselors trained in TF-CBT by 50% to improve MH treatment for children, adolescents, and their families by July 2024; (2) providing Solution Focused Therapy certification for 20 staff members by August 2024. Goal 4. Improve EBP fidelity through continuous quality improvement and measurement-based care as measured by: (1) embedding a Quality Improvement Specialist at the clinic site to monitor and maintain adherence to EBPs and achievement of CCBHC improvements by November 2023; (2) increasing the percentage of patients referred to and engaged with one or more additional CCBHC care team services (Peer, Targeted Case Manager, or PRS) by 20% during the grant period.