ServiceNet's CCBHC advances and improves mental health and substance use services for adults through evidence based short term individual and group therapy responsive to high demand for timely therapy. CCBHC strengthens our specialized treatment for older adolescents and young adults (18-30), who are experiencing increased anxiety, depression, substance use, and risk of suicide, including LGBTQ sensitive and gender affirming treatment.
ServiceNet will meet the critical public need for substance use disorder and serious mental health treatment by increasing timely access to treatment and providing and coordinating comprehensive and integrated medical, substance use, and psychiatric treatment. Our CCBHCs serve the rural counties of western Massachusetts. Clients come from diverse socio-economic backgrounds, but due to economic need or disability, a high percentage receive public benefits, MassHealth, and Medicare. Our goals are, increased and timely access, specialized care for young adults 18-30 with a focus on LGBTQ youth, improved integration of care for all clients, and reduced negative impacts of SMI and SUD on client functioning. We will expand group programming and train staff in solution-focused, evidence-based practices to improve timely positive treatment outcomes that lower wait times for treatment and respond to increased demand. Staff will receive training in EBPs supportive of young adults, especially LGBTQ young adults. Nursing staff and case managers will raise coordination with healthcare by screening and monitoring key health indicators and referring clients to primary care DCOs for medical healthcare. Nurses will also continue to collaborate with primary care DCOs to screen for clinical adverse effects of medication, including metabolic syndromes. These efforts will also be important in determining clients at elevated risk for HIV, Hepatitis A, B, & C, and other health impacts that may co-occur with SUD or SMI. Our DCO Tapestry Health provides screening and prevention strategies like PrEP, syringe access and disposal, access to Narcan, and emergency contraception. We will coordinate with Community Support Options (CSO) to provide 24/7 crisis response. Case Managers will improve care coordination and mitigate health disparities and social determinants of mental illness and SUD. They will assist clients in obtaining benefits and collaborate with nursing staff to support integrated health goals and client engagement, utilization, and adherence to treatment. We will collaborate with the Department of Mental Health to refer clients in need of psychiatric rehabilitation. Case management will also enhance community recovery support by using peer support, counseling, family support, and the development of psycho-educational groups for families, illness management, and recovery.