BAMSI CCBHC - Brockton Area Multi-Services, Inc. (BAMSI) is proposing to provide a certified community behavioral health clinic (CCBHC) in the Brockton, Massachusetts (MA) and surrounding towns. The population of focus (POF) is any individual with a mental or substance use disorder (SUD) who seeks care, including those with serious mental illness (SMI), or SUD including opioid use; children and adolescents with serious emotional disturbance (SED); individuals with co-occurring mental and substance disorders (COD); and individuals experiencing a mental health or substance use-related crisis. The POF will include those individuals facing health disparities, particularly low-income, Black/African American, and Latinx individuals including those who are foreign born and speak a language other than English at home. BAMSI will serve 400 individuals over the life of the grant. Goals include: 1) Plan, develop, and implement a CCBHC that meets the CCBHC Certification Criteria, 2) Provide a comprehensive range of outreach, screening, assessment, treatment, care coordination, and recovery supports based on a needs assessment that aligns with the CCBHC Certification Criteria, and 3) Support recovery from mental illness and/or SUD and/or COD by providing access to high-quality mental health and SUD services, regardless of an individual’s ability to pay. Activities to support these goals include: 1) Recruit and hire all staff required to provide comprehensive CCBHC services, 2) Complete a community needs assessment, 3) Complete a plan for staffing, training, and delivery of all required services, including care coordination, language accessibility, and use of evidence-based practices, 4) Meet all CCBHC certification criteria, 5) Complete a sustainability plan, 6) Complete facilities upgrades to accommodate CCBHC services, 7) Complete training for delivery of all required services, including care coordination, language accessibility, & use of evidence-based practices, 8) Further develop relationships and formalize care agreements with jails, hospitals, law enforcement, and other community-based organizations to raise awareness of CCBHC services & facilitate coordination, 9) Complete improvements to the electronic health record (EHR) to facilitate consumer access, care coordination, data collection, and continuous quality improvement (CQI) to ensure compliance with all CCBHC and state requirements, 10) Train all peers in SMART tools, 11) Secure designation by DMH as a PACT site and mobile crisis center, and 12) Begin offering MAT through the CCBHC by 1/1/23 as evidenced by consumer enrollment records. Infrastructure development activities to address the operational changes needed to meet the certification criteria and to improve the quality and effectiveness of services include implementing “Patient Ping” to receive event notifications from the FQHC and other hospitals and inpatient services; a cloud-based phone system and mobile devices for staff in the field; Intrado, a patient engagement platform; the use of MassHiway, a secure statewide network that facilitates the transmission of healthcare data and health information among providers, hospitals, and other healthcare entities as allowed by applicable state and federal laws; and the implementation of Doxy.me for telehealth. All systems will be HIPAA and 42CFR Part 2 compliant. In addition, BAMSI will undergo a policies and procedures review, led by the Vice President (VP) of Quality and Improvement (QI), and documents will be updated to adhere to CCBHC certification requirements. BAMSI’s many formal and informal care coordination agreements will also be reviewed and updated, as needed. BAMSI has a data-driven continuous quality improvement (CQI) plan for clinical services and clinical management in place. The VP of Health Services will work with the VP of QI to add components that specifically meet CCBHC criteria, and which will become part of BAMSI’s standard CQI review.