Friday, November 22, 2024
11/22/2024
Metrocare’s After-Hours Clinic will offer after-hour services to individuals, children, and families struggling with severe and persistent mental illness as well as severe emotional disturbance. Metrocare is expanding access to the full mental health service array on weekday evenings and weekend days to our typically diverse service population, consisting of 75% adults, and 25% children; 41% African American and 24% Hispanic or Latino; and 49% male to 44% female. The After-Hours Clinic will operate Monday through Friday from 5:00 p.m. to 10:00 p.m., as well as offer services on Saturday and Sunday. The flexible service hours will expand access to individuals, families, and the community by offering: 1) Telemedicine/Telehealth and telephonic services; 2) Access to immediate medications with an onsite pharmacy; 3) Scheduling for individuals and families needing to schedule around work; 4) Walk-in/urgent need services for our local Dallas Police Department; 5) Screening for Social Drivers of Health (SDOH); 6) Individual and group sessions of counseling, peer services, and psychiatric rehabilitative services; 7) Services for families and natural supports; and 8) Care Coordination and other case management needs. Goal 1: Expand services to adults, children, and adolescents who have never engaged or have not been engaged in mental health treatment in the trailing six months. Objective 1: At least 10% of completed medication services will be with individuals who have not previously engaged in mental health services. Objective 2: At least 10% of medication services will be with individuals out of service for six months or more. Goal 2: Remove barriers to access resulting from transportation issues by offering telemedicine/telehealth and telephone services as permitted. Objective 1: At least 50% of medication services will utilize telemedicine/telehealth and telephone services. Objective 2: At least 25% of clinical services will utilize telemedicine/telehealth and telephone services. Goal 3: Offer, link, and engage individuals with elevated SDOH scores indicating a need for enhanced Care Coordination using the Care Coordination Screening Tool. Objective 1: The clinic will link 75% of individuals to enhanced Care Coordinator within seven days from the date of the Care Coordination Screening Tool. Objective 2: Care Coordination will outreach 75% of individuals linked to Care Coordination with three or more contacts. Goal 4: Develop a sustainability plan. Objective 1: The clinic will increase fee-for-service revenue by 10% from baseline in year two and by 5% in subsequent grant years three and four. Goal 5: Conduct two Plan Do Study Act (PDSA) activities to focus on improved quality and implementation. Objective 1: In year two of the grant, the clinic will conduct a PDSA and identify two qualities measure to address. Objective 2: In year three of the grant, the project team will conduct a PDSA and identify a third quality measure to address. Metrocare’s After-Hours Clinic will increase access to vital services for the most vulnerable populations in Dallas County.
HHS’ Tracking Accountability in Government Grants System (TAGGS) website provides access to detailed descriptions of grants, loans, aggregated direct payments and other types of financial assistance awarded by the HHS Operating Divisions (OPDIVs) and the Office of the Secretary Staff Divisions (STAFFDIVs).
