FY 2022 CCBC CCBHC-IA Project - CCBC is applying for the SAMHSA FY22 CCBHC-IA grant to continue to improve the quality of behavioral health and care coordination services available to persons with SUDs, CODs, SMI and SED, in southeastern MA. CCBC will serve a total of 1600 unduplicated adults and children, over the four-year period of the project, engaging underserved individuals that identify as BIPOC, LBGTQ+, and individuals with low socioeconomic status with a focus on healthcare equity. The geographic area CCBC proposes to provide these expanded services includes the cities of Taunton, Attleboro, Brockton, and the surrounding communities, with a total population exceeding 500,000.
Goal 1: CCBC will improve timely access to outpatient behavioral health care and care coordination for persons with substance use orders (SUDs), co-occurring substance use and mental health disorders (CODs), persons with serious mental illness (SMI) and children with serious emotional disturbances (SED). Objective a. CCBC will reduce its AOP waitlist by 25% for each year of this project. Objective b. CCBC will reduce its COP waitlist by 25% for each year of this project. Objective c. Client outcomes data, including data from the NOMS, PHQ9 and CRAFFT, will demonstrate improved treatment outcomes, including decreased substance misuse in our SUD and COD clients. This will be reviewed in aggregate at least annually, and we will develop substance use outcome data dashboards by the end of year 1. Objective d. CCBC will make referrals from our urgent care and same-day access services for at least 250 clients per year to additional internal mental health or related services, with at least 50% of clients referred engaging with services they were referred to. Goal 2: CCBC will improve access to outpatient behavioral health and care coordination for groups frequently experiencing healthcare disparities, including BIPOC (Black, Indigenous, and People of Color) individuals, LBGTQ+ individuals, and with low socioeconomic status (SES). Objective a. CCBC will improve collection of client demographic information including race, ethnicity, languages spoken, sexual orientation and gender identity into its EHR, with a target of at least 50% of open outpatient EHR’s containing this client demographic information by year 1, 75% by year 2, 80% by year 3 and 90% by year 4. Objective b. CCBC will expand outpatient services into Brockton, a majority-BIPOC community, by completing the process of licensing our Brockton outpatient satellite clinic by the end of year 1, and serving 50, 75 and 100 clients in years 2, 3 and 4 respectively. Objective c. CCBC will expand its adult and child outpatient groups offerings, providing weekly groups in year 1 of this grant period including: adolescent LBGTQ group, grief and loss, DBT skills, and depression and anxiety. Goal 3: CCBC will continually seek feedback from clients and evaluate client perceptions of care in order to improve the quality of services and ensure that client care is person-centered. Objective a. Throughout the course of the grant, CCBC will maintain its consumer advisory workgroup that consists of at least 50% clients and/or family members, which meets quarterly. Objective b. CCBC will biannually solicit feedback regarding our services from its consumer advisory workgroup, using methods including group discussions, semi-structured verbal interviews, and online surveys. CCBC management will review the feedback biannually. Goal 4: CCBC will provide services that are high-quality, recovery-oriented, trauma-informed, and evidence-based in order to best serve our clients with SUD, COD and SMI, and youth with SED. Objective a: CCBC will provide trainings in Evidence-Based Practices (EBPs) and will provide services to clients utilizing EBPs Objective b. CCBC will utilize validated screening tools for risky substance use, including use of the CRAFFT, at least once per year for 80% of outpatient clients age 12-21.
