Project name: CCBHC Expansion
Strategies/interventions: Clinical and Support Options (CSO), a large behavioral health organization already certified as a CCBHC, will provide residents of all ages with services to address serious mental illness, serious emotional disturbance, substance use disorder and co-occurring disorders by meeting all 16 required services in six sites, adding three new sites under this grant, which will be geographically distributed across Western and Central Massachusetts in 5 counties.
Population to be served: Based on 2015 SAMHSA estimates, there are a total of 17,000 adults with SMI (persistent and severe) or COD (86%, n=14,260) or youth/children who have SED (14%, n=2,380) in the service area. There are over 32,000 veterans in the new service area; 25% were in active military service after 2001.
Number of people to be served: The CCBHC program will serve an estimated 1,000 unduplicated participants in each of Year 1 and 2 for a total of 2,000 people for the total grant period.
Project goals: Goal 1: CSO will deliver all 16 services required by CCBHC, directly or through DCO partnership; Goal 2: CSO will create maximum access to services for those with SMI/SED in the 5-county service area and Goal 3: CSO will establish an integrated care coordination capacity and access to services available to 100% of CCBHC clients.
Measurable objectives: Objective 1.a: CSO will provide all 16 required services delivered by appropriately credentialed/experienced staff upon contract start date, expanding nursing, primary care screening, care coordination and wellness supports to 3 additional locations within 60 days of the contract start date. Objective 1.b: 100% of CCBHC staff will trained in relevant EBPs to their role within the first 6 months of contract start date, in use by CCBHC and other practices specific to CCBHC. Objective 2.a: There will be same day, walk-in access at all 6 sites for 100% of those seeking to enroll. 2.b. CSO services will conduct intake, assessment and enrollment for 100% of participants within 24 hours of referral or immediately on arrival for walk-ins. Objective 3.a.: CSO will track 100% of CCBHC participants in its EHR for CCBHC service utilization internally, in DCOs and community organizations to which clients are referred. Objective 3.b. CCBHC participants will average a 10% improvement in measures of psychological distress and social connectedness as measured by the GPRA survey.