Project NorthKey CCBHC - NorthKey Community Care is an historic behavioral health center serving the eight most northern Kentucky counties adjacent to greater Cincinnati. NorthKey is among the oldest community mental health centers formed by the 1963 CMHC act. Accredited by the Joint Commission, NorthKey will serve an additional 1,246 severely ill children, adults,addicted persons including veterans,and people with chronic physical health conditions with funding from this grant.
Populations to be served: The Kentucky Counties of Boone, Campbell, Carroll, Kenton, Gallatin, Grant, Owen, and Pendleton have a total population of 438,647. Persons residing in these counties are the primary persons served, but all persons will be served regardless of need,origin, or ability to pay. Service expansion will emphasize minorities, LGBTQ, Veterans, and School children.
Clinical Characteristics: Primary clinical targets are persons in crisis, the severely mentally ill,seriously emotionally disturbed children, and those with substance use disorders. The opioid epidemic in the greater Cincinnati area places new demands on an already stressed system.
Strategies/Interventions: NorthKey uses a special array of evidence-based practices to serve a complicated urban, suburban, and rural area fraught with poverty and social upheaval.
Project Goals and Measurable Objectives: Goal 1: Verify all CCBHC components in first four months of operations and renew in all NorthKey areas needing improvements. Objective 1.1 Increase CCBHC trained staff by 40 FTE's to implement six CCBHC areas: 1)staffing; 2) service availability and access; 3) care coordination; 4) scope of services; 5) quality reports; and 6) governance. Objective 1.2 Increase services in areas of diagnostic, geographical, racial,age,and gender disparities based on analysis. Goal 2: Expand seven clinical behavioral health services to underserved target populations as revealed by needs assessment within four months of grant award. Objective 2.1 Address service delivery disparities by increasing access and services by 12.4% to minorities, veterans, youth, SMI,SED, SUD, persons in Crisis. Objective 2.2 Increase access and availability of services to 1,246 persons by rolling out new service array to underserved areas. Goal 3: Work with Advisory Group, Governing Board, and Community Partners to increase access and availability of service delivery systems to improve CCBHC compliance to SMI/SED/SUD. Obbjective 3.1 Train and support Advisory Group of clients and family members on CCBHC components to monitor and recommend changes to services. Objective 3.2 Establish regular meeting cycle with community partners to examine CCBHC components for system changes. Goal 4: Measure and Report the 21 required CCBHC performance measures to improves services. Objective 4.1 monitor and report all CCBHC quality and perfomance measures using Credible Software. Objective 4.2 Improve all NorthKey operations using monthly quality reports in Leadership Team, Advisory Group and Governing meetings to change policies and goals.
Number served annually and throughout project: Approximately 600 new persons served each year and 1,246 persons throughout project resulting in a 15% expansion in persons served.