Wednesday, October 1, 2025 10/1/2025

Michigan Cooperative Agreement to Improve Local 988 Capacity

Award Number: H79FG001226
ORGANIZATION: CENTER FOR FLEX GRANTS
OPDIV: SAMHSA
AWARD CLASS: DISCRETIONARY
AWARD ACTIVITY TYPE: HEALTH SERVICES
PERIOD OF PERFORMANCE START DATE: 09/30/2023
PERIOD OF PERFORMANCE END DATE: 09/29/2026

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Michigan Cooperative Agreement to Improve Local 988 Capacity - In July of 2022, Michigan took a significant step forward in prioritizing mental health by announcing the launch of the new 988 number. The initiative aims at revolutionizing the state's mental health crisis response by strengthening and expanding the network of crisis call centers and ensuring timely and effective support for all individuals experiencing a mental health crisis or any behavioral health related distress. Since the start of 988's go-live in July 2022, metrics have shown that calls received by Michigan call centers have steadily increased from 5,241 in June 2022 to 7,182 in June 2023. Before, during, and after 988's official go live, MDHHS has worked vigorously towards gradually increasing Michigan's service infrastructure over the past year. Since December, Michigan has consistently reached a 90% in state answer rate. Through the 988 State and Territory Improvement Grant, our goals moving into the next year are to focus on expanding Michigan's call center capabilities to answer 988 texts and chats, maintain Michigan's in state answer rate of at least 90% for all 988 calls, work towards improving the quality of interactions between call takers and 988 callers, and ensure that we are tailoring and efficiently marketing 988 to fit all Michiganders' needs, especially those considered high risk or underserved. This initiative will also involve continuing to maintain a close and collaborative relationship among state agencies, mental health organizations, community-based leaders, and stakeholders in order to establish a comprehensive and seamless system of care. With stable call infrastructure in place our new goal now is to focus on finding ways to improve the quality of services to all Michigan residents, but especially those who may be considered to be at a heightened risk. Michigan's primary center, MICAL, is now ready to expand its' capabilities to begin taking texts and chats. Reports outlining 988 text and chat metrics have indicated that the state demand for chat and text went from 247 in May of 2022 to 2,277 in May of 2023, implying both public interest and the expanding need to incorporate chat and text answering capabilities into MiCAL. Michigan has already invested considerable time and resources in the development and implementation of the 988 program. With additional funding provided through the FY 2023 Cooperative Agreements for States and Territories to Improve Local 988 Capacity grant, Michigan will be able to have the opportunity to expand its 988 capabilities and resources and work towards improving and tailoring current processes.


Issue Date FY	Funding FY	Legal Entity Name	Legal Entity Address	Legal Entity City	Legal Entity State	Legal Entity Zip Code	Legal Entity COUNTY	Legal Entity COUNTRY	Assistance Listing	Award Code	Budget Year	Action Date	Action Type	Action Amount

Issue Date FY: 2025 ( Subtotal = $4,968,924 )
2025	2025	MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	003	3	9/15/2025	NON-COMPETING CONTINUATION	$4,968,924
2025	2024	MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	001	2	12/18/2024	NON-COMPETING CONTINUATION	$0
2025	2024	MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	000	2	11/20/2024	SUPPLEMENT FOR EXPANSION	$0
2025	2024	MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	002	2	4/8/2025	SUPPLEMENT FOR EXPANSION	$0
														Subtotal = $4,968,924

Issue Date FY: 2024 ( Subtotal = $5,111,987 )
2024	2024	MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	005	2	9/23/2024	SUPPLEMENT FOR EXPANSION	$1,066,987
2024	2024	MICHIGAN HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	004	2	7/22/2024	NON-COMPETING CONTINUATION	$4,045,000
2024	2023	MICHIGAN HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	000	1	10/10/2023	ADMINISTRATIVE SUPPLEMENT ( + OR - ) (DISCRETIONARY OR BLOCK AWARDS)	$0
2024	2023	MICHIGAN HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	002	1	10/18/2023	ADMINISTRATIVE SUPPLEMENT ( + OR - ) (DISCRETIONARY OR BLOCK AWARDS)	$5,111,987
2024	2023	MICHIGAN HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	001	1	10/17/2023	ADMINISTRATIVE SUPPLEMENT ( + OR - ) (DISCRETIONARY OR BLOCK AWARDS)	-$5,111,987
2024	2023	MICHIGAN HEALTH AND HUMAN SERVICES	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	003	1	2/20/2024	ADMINISTRATIVE SUPPLEMENT ( + OR - ) (DISCRETIONARY OR BLOCK AWARDS)	$0
														Subtotal = $5,111,987

Issue Date FY: 2023 ( Subtotal = $5,111,987 )
2023	2023	HEALTH & HUMAN SERVICES, MICHIGAN DEPARTMENT OF	235 S GRAND AVE	LANSING	MI	48933	INGHAM	USA	Substance Abuse and Mental Health Services Projects of Regional and National Significance	000	1	9/27/2023	NEW	$5,111,987
														Subtotal = $5,111,987

Grand Total All Awards = $15,192,898

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Michigan Cooperative Agreement to Improve Local 988 Capacity

Award Number: H79FG001226

ORGANIZATION: CENTER FOR FLEX GRANTS

OPDIV: SAMHSA

AWARD CLASS: DISCRETIONARY

AWARD ACTIVITY TYPE: HEALTH SERVICES

PERIOD OF PERFORMANCE START DATE: 09/30/2023

PERIOD OF PERFORMANCE END DATE: 09/29/2026

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