Saturday, December 21, 2024
12/21/2024
Through the 988 State and Territory Improvement Grant, South Carolina's (SC) Hope4SC grant initiative (988Hope) will focus on improving SC's response to 988 contacts (including calls, chats, and texts) originating in the state/territory. The goals of this project include enhancing the SC 988 infrastructure to increase answer rates, call care quality, and care transitions and implementing additional technology and security measures to fully support 988 infrastructures beyond the life of this grant and effective coordination across the crisis care continuum. This project will have a data-driven approach to improve 988 contacts in SC, as well as coordination with 911 and Mobile Crisis. The project will increase the workforce to ensure SC has an answer rate of 90% or higher for calls, chats, and texts. Including a focus on expanding MOUs between 988 call centers and 911 Public Safety Answering Points (PSAP), and Mobile Crisis, including leading a crisis care continuum collaborative involving Mobile Crisis, 911, and 988. Improvements around SC's follow-up care, data collection, communication plan, and referral policies will also be key points of this project. 988Hope is committed to strengthening 988 to improve crisis support for the people of SC. As of May 2023, SC answered 67% of calls, 34% of chants, and 31% of texts originating from the state. This grant will assist SC in improving its capacity to answer the steadily increasing calls, chat, and text contacts. 988Hope4SC (988Hope) expects to serve 45,000 people in year one, 50,000 in year two, and 55,000 in year three with a total of 150,000 people served over the life of the grant.
HHS’ Tracking Accountability in Government Grants System (TAGGS) website provides access to detailed descriptions of grants, loans, aggregated direct payments and other types of financial assistance awarded by the HHS Operating Divisions (OPDIVs) and the Office of the Secretary Staff Divisions (STAFFDIVs).