Friday, May 9, 2025
5/9/2025
MI-SHIP will provide free and impartial benefits counseling to Medicare beneficiaries, their families, and their caregivers. - Goal: Michigan’s State Health Insurance Program (SHIP) will offer personalized counseling, objective assistance, and Medicare education to eligible beneficiaries, creating a core theme of service excellence. Services extend to Medicare recipient families and caregivers to make informed, person-centered decisions about their care, programs, and benefit options. Through a comprehensive No Wrong Door (NWD) system, Michigan will leverage partnerships and funding from three programs: SHIP, Person-Centered Options Counseling (PCOC), and the Medicare Improvements for Patients and Providers Act (MIPPA). This allows Michigan to reach a greater number of eligible beneficiaries, low-income individuals, residents of rural areas, as well as those in historically marginalized communities. Objectives: (1) Consistently and confidentially provide accurate, objective, and comprehensive information and assistance; (2) Promote awareness, knowledge, and accessibility of the program within diverse communities; (3) Recruit, train, and retain a diverse, competent, and effective workforce at all administrative levels; (4) Promote adaptable and sustainable processes and activities to position the SHIP for growth in the programmatic landscape; and (5) Develop and strengthen the program structure and organization through viable policies, processes, and procedures that enable effective and efficient operations. Outcomes: A statewide increase in the knowledge of SHIP among counselors, clients, and the public; increased SHIP awareness among individuals with the greatest social and economic needs; improved SHIP sub-grantee satisfaction with SHIP policies and procedures; and increased number of Medicare eligible individuals served. Products: A summary of innovative best practices in how to connect with and serve hard-to-reach populations; promotional material samples; program quality assurance; risk management best practices; and model team member training, certification, and recertification practices.
HHS’ Tracking Accountability in Government Grants System (TAGGS) website provides access to detailed descriptions of grants, loans, aggregated direct payments and other types of financial assistance awarded by the HHS Operating Divisions (OPDIVs) and the Office of the Secretary Staff Divisions (STAFFDIVs).