Friday, May 9, 2025
5/9/2025
Massachusetts Serving the Health Insurance Needs of Everyone on Medicare - Massachusetts Executive Office of Elder Affairs seeks to continue and expand its Serving the Health Insurance Needs of Everyone Program in order to provide education and health insurance counseling to Medicare-eligible individuals, their families and caregivers. Renewal of funding from the Administration for Community Living will support staffing and training for counselors in order to realize the following Goals: 1. Provide accurate, objective and comprehensive information and assistance; 2. Promote awareness, knowledge and education surrounding SHINE; 3. Recruit, train and retain a diverse, sufficient and effective work force; 4. Develop and strengthen operational excellence-program structure and organization; and 5. Promote adaptable processes to position SHINE for change. These goals will be supported through achievement of the following objectives: 1. Increase content knowledge of counselors and beneficiaries; 2. Increase public awareness of SHINE; 3. Ensure diverse corps of counselors; 4. Use the new Learning Management system to reach community and potential volunteers; 5. Use STARS database to plan to increase diversity; 6. Improve alignment of program goals to performance measures; 7. Increase accountability to program expectations. Accomplishment of these objectives is expected to result in the following Outcomes: 1. A consumer population that is well educated in its insurance and health benefit options; 2. An increased capacity to reach multicultural communities and people who speak English as a second language; 3. Documented cost saving among SHINE consumers in prescription drug expenditures; 4. Improved visibility of SHINE program and community awareness of health insurance options.
HHS’ Tracking Accountability in Government Grants System (TAGGS) website provides access to detailed descriptions of grants, loans, aggregated direct payments and other types of financial assistance awarded by the HHS Operating Divisions (OPDIVs) and the Office of the Secretary Staff Divisions (STAFFDIVs).