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National Long-Term Care Ombudsman Resource Center provides targeted technical assistance and training for State Long-Term Care Ombudsman Programs nationwide.

Award Number: 90OMRC0003
ORGANIZATION: ADMINISTRATION ON AGING
OPDIV: ACL
AWARD CLASS: DISCRETIONARY
AWARD ACTIVITY TYPE: OTHER
PERIOD OF PERFORMANCE START DATE: 09/30/2026
PERIOD OF PERFORMANCE END DATE: 09/29/2029

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National Long-Term Care Ombudsman Resource Center provides targeted technical assistance and training for State Long-Term Care Ombudsman Programs nationwide. - The National Consumer Voice for Quality Long-Term Care (Consumer Voice), in collaboration with ADvancing States, will provide targeted expert technical assistance and training for State Long-Term Care Ombudsman programs and aging network partners with the goal of strengthening and sustaining credible, effective Ombudsman programs to ensure residents of long-term facilities can fully exercise their rights and live with safety, dignity, self-determination, and respect. Objectives include 1) enhancing the skills, knowledge, and management capacity of Ombudsman programs to effectively respond to residents’ complaints and represent their interests on individual and systemic levels, and 2) strengthening Ombudsman program services and improving collaboration with the aging and disability network by highlighting innovative, effective approaches. Our approach to achieving these objectives each project year include delivering at least eight training and technical assistance products (e.g., webinars, annual conference, orientation, cross-training), hosting four peer to peer learning calls, engaging in four collaborative activities, sharing weekly technical assistance tips, and producing or disseminating resources monthly. Outcomes include 1) at least 75% of training participants will show an increase from pre-training to post-training assessment scores, indicating measurable gains in knowledge, and 2) at least 75% of evaluation respondents will report plans to use knowledge or tools gained from NORC activities in their Ombudsman program work, reflecting strengthened program capacity. Products will include training, technical assistance, resources, social media, and our website.


Issue Date FY	Funding FY	Legal Entity Name	Legal Entity Address	Legal Entity City	Legal Entity State	Legal Entity Zip Code	Legal Entity COUNTY	Legal Entity COUNTRY	Assistance Listing	Award Code	Budget Year	Action Date	Action Type	Action Amount

Issue Date FY: 2026 ( Subtotal = $516,407 )
2026	2026	NCCNHR	1025 CONNECTICUT AVE NW STE 1000	WASHINGTON	DC	20036	DISTRICT OF COLUMBIA	USA	Special Programs for the Aging, Title IV, and Title II, Discretionary Projects	00	1	9/29/2026	NEW	$516,407
														Subtotal = $516,407

Grand Total All Awards = $516,407

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National Long-Term Care Ombudsman Resource Center provides targeted technical assistance and training for State Long-Term Care Ombudsman Programs nationwide.

Award Number: 90OMRC0003

ORGANIZATION: ADMINISTRATION ON AGING

OPDIV: ACL

AWARD CLASS: DISCRETIONARY

AWARD ACTIVITY TYPE: OTHER

PERIOD OF PERFORMANCE START DATE: 09/30/2026

PERIOD OF PERFORMANCE END DATE: 09/29/2029

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