This is the second year of a three year demonstration project to recruit and train retired professional volunteers to educate groups of Medicare beneficiaries and their families about the importance of recognizing and reporting Medicare and Medicaid fraud, error and abuse. Beneficiaries will be trained to detect payment errors and how to report suspected fraud in order to recoup improper payments.The target population is Medicare beneficiaries and their families. Collaborators include the Alliance for Better LTC in Providence, Urban League of RI, Cox Communications, US Senator Jack Reid, and the RI Dept. of Elderly Affairs.
Anticipated activities/outcomes: recruit volunteers from culturally diverse communities; State Health Insurance Program (SHIP) volunteers will be trained to educate clients about health care fraud; ombudsmen will be trained to assist with residents in long term care and assisted living facilities; case managers will be trained to provide one on one counseling of homebound Medicare beneficiaries, raise community awareness of the problem through workshops; and develop training modules to ensure an understanding of the Medicare Summary Notice. Products are a training module and final report to AoA.