Ryan White Title III HIV Capacity Development and Planning Grants - Zufall Health Center is applying for the HRSA-25-049 Capacity Development funding under the Infrastructure Development category to expand telehealth services for our Ryan White HIV/AIDS Program (RWHAP). Zufall’s initiative aims to address barriers faced by people living with HIV (PLWH) such as stigma, cost, geographic isolation, and limited access to specialized care, by enhancing telehealth capacity across Zufall’s seven-county health care system in New Jersey. Building on our existing telehealth foundation, Zufall will implement new telehealth strategies, including an AI-powered medical scribe, a patient self-scheduling feature, upgraded telehealth hardware for provider use in a new telehealth-designated suite, and patient telehealth kits. With 94% of our RWHAP patients retained in care and 94% virally suppressed, Zufall seeks to further improve these outcomes through improved access to health care offered by expanded telehealth capacity. Feedback mechanisms, such as secure messaging, surveys, and support group meetings, will guide service enhancements. Sustainability will be achieved through billing for medical and behavioral health visits once the requested telehealth items are purchased. The program will be overseen by Zufall’s Director of HIV Services, Chief Information Officer, and Chief Medical Officer, leveraging the organization’s extensive experience with providing care for PLWH, tailoring telehealth to populations with unique needs, and grants management.
